All of our Red Kite products are rigorously tested to check for safety compliance, reliability and durability and all Red Kite products are fully tested to the required standards by fully accredited independent safety laboratories. Red Kite regards all matters relating to product safety with complete importance and priority. We hope this will happen within the next few weeks, but are reliant on the required parts being produced and tested and then sent to the UK. Your product will then be returned to you fully warrantied. We will then be in contact with all customers to arrange a collection and our experienced fitters will carry out an in house repair with a safe and complete replacement part. We have already been in contact with the manufacturing factory and we are aiming to have replacement sections that will be further tested and sent to the UK. We have jointly concluded that the risk of any accident is very low especially as this model has only been in use for a limited period of time. Red Kite have immediately sought advice from Trading Standards.
#RED KITE BABY PRODUCTS FULL#
This is despite full testing and passed reports prior to supplying products to our customers. Following a routine batch test carried out by Which?, one clause of the required British Standard testing failed after a period of time on one unit.
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